Blog Archives

Farmer or Hunter?

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People often ask me what the difference is between an internal recruiter and an executive recruiter.  In the past I always had a long winded response that outlined the differences between networks, teams, resources, and incentives but the other day that changed.

Imitation is the Greatest Form of Flattery

How many times throughout your career have you invented or initiated a process, form, or new idea that quickly became the standard for your organization, school, or maybe even our sector?  More importantly how did you feel when that great idea was quickly adopted by others with no recognition for your ingenuity or hard work?

If you have encountered this scenario during your career then you might relate to the character in "Flash of Genius."  The movie is based on the true story of a college professor and part-time inventor Robert Kearns’ long battle with the U.S. automobile industry.  Granted you or I may not have come up with something as universal as the windshield wiper but it is still our work and we take pride …

The Counter-Offer: Do You Have Integrity?

The Counter-Offer: Do you have integrity after you give your word to a client you will accept their offer, and then take a counter-offer?

Our firm deals with helping people move forward in their careers every day.  In return for the work we do, we ask anyone we represent for a few professional courtesies that are quite nominal.  Should an offer from a client appear to be near, there is a very simple dialogue we like to engage in.  It usually sounds like we’re getting near the end of this process, along with thinking about what it’s going to take to get you on board, you should be preparing for your present company to approach you with a counter-offer.  At this point, I always ask "What …

Conflict: Good or Bad?

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Conflict seems to be part of the workplace. We usually think of conflict as bad with a winner and loser. No one wants to be a loser so fear kicks in making people defensive. This causes them to see the situation as a problem, and then react in a hostile way. Sound familiar?  What can be done to turn conflict energy into positive energy?  We found that it's important to think of conflict as a way to open up dialog. It gives us a chance to learn about how others think and their belief systems. Often this is exactly what is needed to get change into motion. When employees learn to work through conflict and develop a team mentality they become stronger. Ideally they learn …

A true leader …

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A true leader helps others establish their own vision.

A true leader …

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A true leader helps others establish their own vision.

Generational Differences

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This afternoon I participated in a training seminar via the Internet.  The session was hosted by Danny Cahill who I think is one of the best trainers in Executive Recruitment.  During the session he talked about a poll taken over the decades asking candidates who switched jobs why they made a move.  The most common answer/corresponding year are listed below:

1979    For an increase in pay.

1989    Positional Advancement.

1999    Boredom.

Every year since 1999 the most common answer was still “boredom”.

A Customer-Caring Campus

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I've been having some great chats with customer service reps. Sound amazing? Complaints and inquiry calls are  usually such a pain. But I've been getting results. Made me think that each company must have a serious customer care program in place. Then I thought that every career school needs a serious customer or student care program in place, too.  Without  students there is no school and without happy students there is no word of mouth or  referral marketing opportunities. So how can you create a great customer/student care program at your school?  We have found it takes the involvement of everyone on staff. So why not start with some meetings to discuss what customer care is really all about. Get a buy-in as to its …

Employee Retention 60K and Under

My fiance inspired this blog entry while on a current job search.  She is an experience dental assistant with every certification under the sun; has a solid employment history, and glowing references.  We found out 24hrs into her search that she would have her choice of about 12 different offices to work for.  Good news for every career school with a dental assisting program, there are still more jobs then qualified candidates.

She interviewed for several positions and accepted one with an office close to home.  The location was perfect and the pay was much higher than her previous position, but after only 3 days on the job she quit! 

Here is why:

The first day they had her work 11.5 hours.  3.5 were unscheduled.

The second …

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