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Professional Development
Blog: How To Delegate Effectively
Delegation is about empowering employees to act and make decisions. When you delegate, you are assigning authority, responsibility, and accountability. Managers and supervisors who delegate effectively will always accomplish more than those who try to do all-important activities themselves. The free tutorial below discusses the important steps required for effective delegation.
Upon completion of this tutorial, you should be able to identify:
- Good delegation practices
- The importance of defining job functions
- The conditions that promote a sense of ownership among employees
This is a free tutorial! Enjoy!
How To Delegate Effectively
The Importance of Learning Environment in Employee Training
Employees learn better in a non-intimidating environment where they don’t feel like they are being picked on.
Here is a common situation. Many career college operators provide ongoing training for their admissions staff. When a director of admissions or a corporate VP of admissions provides the training, the effectiveness of the training may be seriously compromised. The reps who need the training the most may start the training already in a defensive mode. And, they may see many of the learning examples and scenarios as being directed to them.
This creates an atmosphere which is not conductive to learning. Managers and supervisors are critical in the training process. They are the ones who can help to transfer the training to the workplace. But to create a comfortable learning environment, it’s best to leave the delivery of the training to a skilled facilitator who is not directly involved in employee performance evaluations.
Perception is reality! Don’t underestimate the importance of perception if you want to get results from your training programs. After all, results are what matter.
Credibility in Employee Training
Employees have the tendency to listen to a trainer that they perceive to be the expert.
Think about the following scenario. Mike is a knowledgeable and dynamic teacher. His classes are known for having the best student retention rates on campus. Management considers Mike as an “instructional delivery expert.” The campus president asks Mike to teach instructional skills to other instructors at her campus. Most of the instructors have more field experience than Mike and many consider themselves as the expert in virtue of their knowledge of the subject matter. They see Mike as a teacher who simply passes every student in the class because he does not know the subject matter very well! Would the instructors listen and learn from Mike? Maybe not. Subject matter experts are more inclined to learn teaching strategies and techniques from independent instructional delivery experts who have positioned themselves as specialists in training of trainers.
Perception is reality! Don’t underestimate the importance of perception if you want to get results from your training programs. After all, results are what matter.
