Student Retention

Your Expert Instructor is Scaring Students Away - Example of Just-In-Time Training to Maximize Performance

The Challenge:
From a knowledge standpoint, Jane is the best instructor that you have. She has the highest level of education and the most applicable industry experience among your faculty. Jane is truly an expert in her field, but she is actually causing you student retention problems. It's not because she is mean or doesn't care. Jane has been the product of a traditional educational system and does not yet know how to teach in the customer-focused environment of a career college.