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Conflict seems to be part of the workplace. We usually think of conflict as bad with a winner and loser. No one wants to be a loser so fear kicks in making people defensive. This causes them to see the situation as a problem, and then react in a hostile way. Sound familiar? What can be done to turn conflict energy into positive energy? We found that it's important to think of conflict as a way to open up dialog. It gives us a chance to learn about how others think and their belief systems. Often this is exactly what is needed to get change into motion. When employees learn to work through conflict and develop a team mentality they become stronger. Ideally they learn skills to deal with conflict more effectively in the future. How do you handle at conflict at your campus?
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