Study of Tuition Assistance Programs Shows Benefits for Organizations that Invest in Continuing Education for Their Employees

A study of the benefits of tuition assistance programs shows that the vast majority of employees who have advanced their education through such programs report that their job satisfaction, efficiency, quality, and productivity were positively influenced, and that the knowledge they acquired was useful in their jobs.

The "Tuition Assistance Value Study" was conducted by EdLink, the ROI Institute and Capella University to determine the benefits of investing in tuition assistance from the private-sector organization perspective. The survey was distributed last April to employees participating in the tuition assistance programs at a variety of prominent organizations across the country and across multiple industries, such as telecommunications, financial services, healthcare, energy and consumer products. More than 2,000 employees responded to the survey.

More than 96 percent of the respondents reported that the education they received through their tuition assistance programs was valuable and a good use of their organizations’ resources.

Additionally, 77 percent of respondents reported that the program was the reason they pursued furthering their academic/professional development.

Furthermore, more than 86 percent of the respondents reported that employee satisfaction, efficiency, quality, and productivity were positively influenced by their participation in a tuition assistance program. In addition, more than 94 percent of the respondents reported that the knowledge they acquired was useful to their jobs.

"This study provides quantifiable measures and insights into the value of tuition assistance investments, and it demonstrates the impact a tuition program can have for an organization and the development of its workforce," stated John Zappa, CEO of EdLink.

As of Sept. 30, 2011, more than 35,000 students are pursuing an online degree at Capella, with nearly 80 percent enrolled in Capella’s doctoral degree programs and master’s degree programs. The learning and career outcomes of Capella’s students and alumni can be found at

About Capella University
Capella University ( is an accredited online university* that has built its reputation by providing quality online degree programs for working adults. Nearly 80 percent of Capella students are currently enrolled in master's, specialist, or doctoral degree programs in business, counseling, education, health administration, homeland security, human resource management, human services, information technology, nonprofit management and leadership, nursing, psychology, public administration, public health, public safety, and social work. Capella also offers bachelor's degree programs in business, information technology, nursing, psychology, and public safety. Within those areas, Capella currently offers 140 graduate and undergraduate specializations and 17 certificate programs. More than 35,000 learners were enrolled as of September 30, 2011, from all 50 states and 59 other countries. Capella is committed to providing high-caliber academic excellence and pursuing balanced business growth. Founded in 1993, Capella University is a wholly-owned subsidiary of Capella Education Company, headquartered in Minneapolis. For more information, please visit or call 1.888.CAPELLA (227.3552)..



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